Botmaker | Conversational Platform with Generative AI
The most comprehensive platform to develop AI Agents
WhatsApp Solution Provider
> Manage conversations and tasks autonomously
> Create agents and test them in minutes
> Connect them to WhatsApp SMS, Email and Voice
> Launch projects with results in days
Design AI Agents
Create and develop AI agents to interact with users through chat, email, and voice.
Build autonomous agents using prompts, designed to engage in various conversation formats and perform tasks such as selling, managing orders, and processing transactions.
More than 5,000 companies in over 40 countries trust us.
Official Botmaker Partners
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Create intelligent agents and transform your interactions
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AI SPECIALISTS
Experts in technology, conversational AI, and messaging with 24/7 technical support.
GENERATIVE AI
Train generative AI with conversational and transactional capabilities.
INTEGRATION WITH ADS
Connect WhatsApp with Google and Meta ads to optimize your investment.
soluTIONs FOR verticals
Innovation for various industries, including Retail & Ecommerce, Finance, Government, Health, and more.
Over 20 Connected Channels
WhatsApp, Webchat, email, social media, Telegram, Slack, Microsoft Teams, and more.
Various Use Cases
Projects for Conversational Commerce, Customer Service, Collaboration, and Ad Hoc solutions.
Botmaker plataform features
Live Chat
Provide support that is 100% human, fully automated, or hybrid, with automated responses and human agents.
Notifications Engine
Communicate, sell, run campaigns, and enhance customer service with scheduled notifications.
AI AgentsCreate AI-driven agents that generate responses based on instructions until they achieve the desired goal.
MailbotsIntegrate bots into corporate email to optimize management and communication.
Botmaker Call
Seamlessly escalate chat conversations to audio or video calls with a single click. Deliver real-time, personalized solutions to your customers.
Awarded by WhatsApp
Build chatbots for sales and customer service
Train Gen AI with transactional capabilities
WhatsApp, Webchat, E-mail and 20+ channels
Connect live chat agents assisted with AI
WhatsApp Solution Provider
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User-initiated conversations on WhatsApp Business Platform are free from November 1, 2024
Platform and channels
You can link APIs, query services, integrate your CRM and dozens of other out-of-the-box platforms.
Connect with multiple channels in multiple environments and boost your comments on social networks.
Botmaker puts technology at your service. Automate your sales and improve your customer service.
Answer all queries on your Instagram, Facebook and Twitter posts with a bot or multiple agents simultaneously.
This is not science fiction: it's what we are passionate about doing.
Our bots
CONVERSATIONAL COMMERCE
Sell more with an ecommerce bot. Automate your sales across all channels and turn visitors into customers.
CUSTOMER SERVICE
Improve your performance, build valuable conversations and generate a positive reputation among customers and prospects with automation.
COLLABORATION
Increase your company's collaboration and productivity with bots. Automate HR and internal support processes.
WHATSAPP AWARDS
WHAT THEY SAY ABOUT THEIR EXPERIENCE WITH US
EZEQUIEL BALDUCCI
Ford Argentina
"The continuous improvement of this tool (from decision trees to integration with API systems) allows us to constantly evolve to continue to surprise our customers, substantially improving their experience with the brand".
SALVADOR MOTHE
Adidas
"With Botmaker, Adidas offers an alternative communication channel, be it for inquiries or sales, that is fast and personalized. It also allows us to pilot and understand new forms of customer communication that will potentially become more common in the future".
THEO DUTRA
Mondelēz
"It is our responsibility to enable our consumers to have access to our brands anytime, anywhere, and our entire digital ecosystem is geared towards that".
DANILO ROCHA
Alicerce
"The bot developed in partnership with Botmaker has become one of the main communication channels for students and parents of 5-25 year olds with Alicerce, facilitating interaction and meeting high demand."
RENAN GODOI
Lopes
"With the use of Botmaker's solutions, we have better tracking of customer interactions with our brokers, optimization of service time and higher quality for the end customer".
ADRIANA
My taste
"This tool allows us to boost sales, connecting with our customers to place orders, provide them with information about their orders and about our branches, through a bot via WhatsApp".
ALEJANDRO ROMANISIO
Orange X
"This technology allows us to bring them solutions that provide autonomy to interact 24x7 with a virtual assistant through WhatsApp".
LACTA 03
With the 'Easter Bunny' campaign, the conversion rate in the Lacta shop increased by 39%.
ALICERCE 04
Alicerce uses bots to answer the questions of more than 40 thousand students about classes, courses and financial questions
FORD 01
With Fordi 70% of the leads generated are resolved by the bot without the need for an agent to intervene.
BOTI 02
With Boti, 82% of queries are resolved by chatbots, with only 18% being referred to human agents.