OpenCities | Granicus
- ️Thu Dec 12 2024
Overview
OpenCities empowers local governments of all sizes to transform their digital presence with efficient and effective interactions, including:
- Use a robust search engine for accurate and useful results
- Promote information and services based on trending content, location, seasons, and more
- Surface relevant content based on user needs and actions
- Easily update websites using design and content templates
- Use the insights dashboard to make real-time, data-driven website changes based on user needs
“Our expectation is you shouldn’t have a different experience working with your government than you do with retailers. Our constituents push us to innovate and that’s why the work we’ve done with OpenCities and Granicus has been so important to us.”
Todd Shanley
CIO, Cabarrus County
Outcomes
OpenCities offers low-code, no-code website solutions that are built to meet the unique needs of governments and the communities they serve, no technical expertise necessary.
EMPOWER THE COMMUNITY
Support digital self-service with modern, user-friendly content and tools that simplify government information. Help users find what they’re looking for the first time without needing to understand complex government structure or processes.
RESPOND TO RESIDENT NEEDS
Communities are always changing. Websites need flexibility to keep pace. Easily adjust the website look and feel with design and content templates that allow quick response to user needs and interests without a full website redesign.
MAXIMIZE REACH
Easily customize mobile website content and provide users with the information they need at any time, from any device. Integrate EngagementHQ projects with websites built in OpenCities to further increase transparency and engagement, as well as improve community trust.
SERVE EQUITABLY
Built to be mobile-first and maintained to comply with current WCAG AA requirements, OpenCities ensures ongoing equitable access to government services and information.
Functionality
Government agencies of all sizes are partnering with OpenCities to redesign the way they do business. With a population-based subscription model and minimal website set-up time, OpenCities empowers customers to create useful and proven digital interactions today and into the future.
While every government is unique, residents share many common needs: easily finding information, connecting to their government, and accessing services. OpenCities provides best-practice templates and layouts to effectively reach constituents and meet their needs.
Low-code, no-code templates and tools make it easy for staff to play a role in updating and improving websites, without needing technical knowledge. The OpenCities cloud-based solution provides standardized templates and customizable approval workflows, and is accessible whether working from home, the office, or on the road.
Intuitive tools simplify website editing and allow content to be published once and used anywhere on websites, including webpages, social media, maps, calendars, email notifications, and more!
Connect and engage users by helping them easily find content of interest. Website visitors can discover nearby services and activities through location-based information, enjoy personalized content suggestions based on recent transactions, and be supported by a smart search engine that simplifies the complexity of government.
While analytics data is powerful, it can be difficult to translate into strategy. The Insights Dashboard integrates with Google Analytics to translate numbers into actionable insights that guide you in optimizing websites to meet user needs. Built-in feedback forms also allow content testing and enhancement.
OpenCities customers can count on support from security experts who, armed with best-in-class security measures, guide platform development and ensure that data remains protected. Enjoy ongoing technology, accessibility, and security upgrades, all included as part of the website subscription.
“We knew we wanted to provide a better user experience for our residents, but in order to do that we needed a platform that was also a better user experience for our staff. The second we started creating content with OpenCities we knew it was so much more intuitive.”
TJ Barttelbort
Purchasing Manager, City of Cheyenne, WY
Related products
Learn more about the wide range of Granicus solutions that seamlessly work together to support superior digital interactions.