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GLPi, the Glossary

Index GLPi

GLPI (acronym: '''Gestionnaire Libre de Parc Informatique'''., or "Free IT Equipment Manager" in English) is an open source IT Asset Management, issue tracking system and service desk system.[1]

Table of Contents

  1. 29 relations: Application software, Comma-separated values, Comparison of help desk issue tracking software, Comparison of issue-tracking systems, Cross-platform software, CSS, Data center management, FAQ, Forge (software), Free software, GNU General Public License, Help desk software, HTML, Information system, Issue tracking system, IT service management, ITIL, JavaScript, MariaDB, MySQL, OCS Inventory, Open-source software, PHP, Plug-in (computing), PNG, Project management, SVG, Technology roadmap, XML.

  2. Bug and issue tracking software
  3. Help desk software

Application software

An application program (software application, or application, or app for short) is a computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end-users.

See GLPi and Application software

Comma-separated values

Comma-separated values (CSV) is a text file format that uses commas to separate values, and newlines to separate records.

See GLPi and Comma-separated values

Comparison of help desk issue tracking software

This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management. GLPi and comparison of help desk issue tracking software are bug and issue tracking software and help desk software.

See GLPi and Comparison of help desk issue tracking software

Comparison of issue-tracking systems

Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. GLPi and Comparison of issue-tracking systems are bug and issue tracking software.

See GLPi and Comparison of issue-tracking systems

Cross-platform software

In computing, cross-platform software (also called multi-platform software, platform-agnostic software, or platform-independent software) is computer software that is designed to work in several computing platforms.

See GLPi and Cross-platform software

CSS

Cascading Style Sheets (CSS) is a style sheet language used for specifying the presentation and styling of a document written in a markup language such as HTML or XML (including XML dialects such as SVG, MathML or XHTML).

See GLPi and CSS

Data center management

Data center management is the collection of tasks performed by those responsible for managing ongoing operation of a data center.

See GLPi and Data center management

FAQ

A frequently asked questions (FAQ) list is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps.

See GLPi and FAQ

Forge (software)

In free and open-source software (FOSS) development communities, a forge is a web-based collaborative software platform for both developing and sharing computer applications.

See GLPi and Forge (software)

Free software

Free software, libre software, libreware or rarely known as freedom-respecting software is computer software distributed under terms that allow users to run the software for any purpose as well as to study, change, and distribute it and any adapted versions.

See GLPi and Free software

GNU General Public License

The GNU General Public License (GNU GPL or simply GPL) is a series of widely used free software licenses, or copyleft, that guarantee end users the four freedoms to run, study, share, and modify the software.

See GLPi and GNU General Public License

Help desk software

Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. GLPi and Help desk software are bug and issue tracking software.

See GLPi and Help desk software

HTML

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser.

See GLPi and HTML

Information system

An information system (IS) is a formal, sociotechnical, organizational system designed to collect, process, store, and distribute information.

See GLPi and Information system

Issue tracking system

An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. GLPi and issue tracking system are bug and issue tracking software.

See GLPi and Issue tracking system

IT service management

Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control IT services offered to customers.

See GLPi and IT service management

ITIL

The Information Technology Infrastructure Library (ITIL) is a set of practices and a framework for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

See GLPi and ITIL

JavaScript

JavaScript, often abbreviated as JS, is a programming language and core technology of the Web, alongside HTML and CSS.

See GLPi and JavaScript

MariaDB

MariaDB is a community-developed, commercially supported fork of the MySQL relational database management system (RDBMS), intended to remain free and open-source software under the GNU General Public License.

See GLPi and MariaDB

MySQL

MySQL is an open-source relational database management system (RDBMS).

See GLPi and MySQL

OCS Inventory

Open Computer and Software Inventory Next Generation (OCS inventory NG) is free software that enables users to inventory IT assets.

See GLPi and OCS Inventory

Open-source software

Open-source software (OSS) is computer software that is released under a license in which the copyright holder grants users the rights to use, study, change, and distribute the software and its source code to anyone and for any purpose.

See GLPi and Open-source software

PHP

PHP is a general-purpose scripting language geared towards web development.

See GLPi and PHP

Plug-in (computing)

In computing, a plug-in (or plugin, add-in, addin, add-on, or addon) is a software component that adds a specific feature to an existing computer program.

See GLPi and Plug-in (computing)

PNG

Portable Network Graphics (PNG, officially pronounced, colloquially pronounced) is a raster-graphics file format that supports lossless data compression.

See GLPi and PNG

Project management

Project management is the process of supervising the work of a team to achieve all project goals within the given constraints.

See GLPi and Project management

SVG

Scalable Vector Graphics (SVG) is an XML-based vector image format for defining two-dimensional graphics, having support for interactivity and animation.

See GLPi and SVG

Technology roadmap

A technology roadmap is a flexible planning schedule to support strategic and long-range planning, by matching short-term and long-term goals with specific technology solutions.

See GLPi and Technology roadmap

XML

Extensible Markup Language (XML) is a markup language and file format for storing, transmitting, and reconstructing arbitrary data.

See GLPi and XML

See also

Bug and issue tracking software

Help desk software

References

[1] https://en.wikipedia.org/wiki/GLPi