Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly - PubMed
Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly
Katherine A Karl et al. Small Group Res. 2022 Jun.
Abstract
This study focuses on the good, the bad and the ugly of using videoconferencing for work-related meetings during the COVID-19 pandemic. Using a text mining process and qualitative content analysis of 549 comments posted to a LinkedIn online discussion board, we identified six key themes; three were tied to camera and microphone issues, two involved eating and meeting management issues, and one dealt with work-from-home issues. These themes are discussed in relationship to media naturalness theory and meeting science. Because widespread use of videoconferencing will likely continue, we provide guidance for workplace policies/practices and suggest directions for future research.
Keywords: remote work; videoconferencing; virtual meeting.
© The Author(s) 2021.
Conflict of interest statement
Declaration of Conflicting Interests: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
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