Water Department - City of Woodburn

If you are in need of new service, please contact City Hall at 260-632-5318 with your information. We will need to have a copy of your driver’s license and a completed application for our files. If you are no longer in need of service, please contact City Hall as well so we can final your account out. If you are receiving water and are not paying the City directly for it, then it is an oversight; talk to City Hall before anything significant develops. Also, if you are a new renter, we will need $200 for a security deposit against your account starting in 2017 going forward.

If you have had issues with water use that did not go down the drain, feel free to come to one of our Council Meetings to discuss a possible credit for the sewer portion. Note: Currently, the Council has concluded that all requests for a credit towards a resident’s sewer bill must be made in person (if exceptions need to occur, please contact City Hall at 260-632-5318 prior to the meeting). You will be charged for the water use regardless, but if it is determined that the water used did not go down the drain, the Council will typically charge your average sewer portion of the utility bill and credit the difference to the account. If you are need of a payment plan, you would also need to go to the Council as no one within City Hall during the week has the authority to honor such a request.

If you are in need of a shutoff or need your water turned back on, please contact our Superintendent, Ryan Walls, at 260-450-2410. Note: There must be a competent adult present to verify that there are no leaks when your water is turned back on. Thank you!