euroconsumers.org

Euroconsumers - Empower people, improve the market.

  • ️Mon Mar 17 2025

Gathering five national consumer organisations and giving voice to a total of more than 1,5 million people in Italy (Altroconsumo), Belgium (Test Aankoop), Spain (OCU), Portugal (DecoProteste) and Brazil (Proteste), Euroconsumers is the world’s leading consumer cluster in innovative information, personalised services and defence of consumer rights.

Webinars

Mon March 03 2025 15:00:00 GMT+0200

Through the female gaze: How women in power shape the consumer world

We will be kicking off International Women's Day week with bold voices from brands, networks, policy, and advocacy, sparking conve...

Thu January 30 2025 15:00:00 GMT+0200

Time is money: How digitisation redefines the value of your time

As we step into 2025, time is shaping the success of New Year’s resolutions—whether it’s finding more of it, managing it bet...

Thu November 21 2024 15:00:00 GMT+0200

The heat is on: can consumers warm to heat pumps?

Europe’s ready for a home heating revolution—but demand for heat pumps has taken a nosedive after years of steady growth. Are ...

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Global Anti Scam Summit: urgent action needed to support scam victims ...

Euroconsumers, UK Home Office and Global Anti Scams Alliance co-host the biggest ever Global Anti Scam Summit next week in London and keep the focus firmly on victim impact....

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FUTURENZYME: Unlocking enzyme tech for greener consumer products

Find out how innovative enzyme technology can be an accessible, sustainable alternative to toxic chemicals in household products and industry. ...

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World Consumer Rights Day: What sustainable choices are consumers maki...

On World Consumers Rights Day 2025 we ask what’s working and what’s holding back sustainability in consumer decision-making....

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The REPper project is showing what it takes to grow a repair mindset

As part of the REPper project, Altroconsumo, OCU and DECOProteste are taking action to make repair the preferred option for people if their products break down too soon....

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Sustainable consumption and production: are we ready for change?

Resetting our production and consumption systems is key to achieving a sustainable economy. But are we ready to make the changes needed in the next five years of the Commission? ...

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The AI generations: from now to next

The Euroconsumers Forum showed how people are using Generative AI, and how the next generation of AI leaders is being built from the bottom up....

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Opinions

The other side of early obsolescence: we need to change the way we value what we own

The Right to repair is a welcome move, but that alone won’t solve another major cause of early obsolescence: the fact that many of us are still throwing away products in perfect working order.

Ruth Mugge

| Professor in Design for Sustainable Consumer Behaviour at Delft University of Technology

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Three letters that will shake up Europe’s auto industry

Europe needs an automotive strategy that is good for consumers, the climate and for industry. That’s why tariffs – if they come – should be complemented by an additional push on electrification, especially in the company car segment. BYD, those three letters that will become so familiar to Europeans this summer, stands for ‘Build Your Dreams’. Europe’s carmakers and politicians need to act now to stop it from Breaking (Y)our Dreams.

William Todts

| Executive Director of Transport & Environment

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Big Data or Big Brother? Online consumer protection in the age of artificial intelligence

As a result, data is becoming the new oil of our connected society. It should be seen as a reservoir filled to the brim with a precious resource that has the potential of unlocking previously unseen added value. It begs the question: is privacy an outdated concept, or even an illusion, in our digital world?

Filip Van den Abeele

| engineer, entrepreneur and author of the book ‘Technology Wonders’

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Online scams: will AI increase the hidden cost on consumers?

Beyond financial loss, scams can have a profound psychological impact, and this is something that is not talked about enough. While the financial losses and methods of scam delivery often make the headlines, victims are left isolated with feelings of shame, guilt, and decreased trust in their own judgment.

Jorij Abraham

| Head of the Global Anti-Scam Alliance

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Towards sustainable food systems: empowering consumers and enhancing food sovereignty in the EU

We need to merge innovation with culinary tradition in order to create a sustainable and inclusive food system for everyone. Engaging in the consumer experience and understanding their reality should be the starting point, but achieving food affordability and security demands multifaceted systemic change.

Marco Pierani

| Director Public Affairs & Media Relations, Euroconsumers

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GenAI: from shock and awe to get stuck in and solve?

Crudely put, industry, investors and governments are excited about its potential, and keen to stake out an early lead in the space, whilst of course acknowledging risks. Civil society on the other hand is trepidatious. Digital rights organisations have a long understanding of how the products of mass, social, data-driven technology can be used to discriminate and exclude people and diminish human rights and wellbeing.

Liz Coll

| Founder of Connected Consumers

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From Digital Consumers to Digital Citizens: A New Narrative in the Age of AI

Have we considered how every click, search, and digital interaction contributes to the vast ocean of data without which generative AI and LLMs wouldn't exist? After all, we are not just data points; we are, each of us, the architects of the digital future. The choice of what that future becomes is, and should always be, all of ours.

StJohn Deakins

| Founder and CEO of CitizenMe

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Can changes made after 2008 protect us from another financial crisis?

‘As such, the regulator must take firm measures to supervise these financial institutions more vigorously. Banking accidents are not limited to the banking sector. The challenges of our societies require an economy that is solid on its foundations.’

Samain Pierre

| Financial Analysts, Euroconsumers

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We Work For The Consumer

Our European member organisations are part of the umbrella network of BEUC, the European Consumer Organisation. Together we advocate for EU policies that benefit consumers in their daily lives.

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